Pricing · TriageWire
Usage-based tiers. No per-seat tax.
Connect unlimited support agents and engineers. Pay for the tickets we triage, not the people who read them.
Prices exclude applicable taxes. GST is added for Indian customers.
Starter
For growing startups automating triage
- 500 triaged tickets / mo
- Jira & GitHub REST connectors
- 7-day dead-letter queue log
- Community support
Growth
For scaling B2B support & engineering ops
- 2,500 triaged tickets / mo
- Salesforce & Zendesk ingest
- 30-day DLQ history & replay
- Priority token Redlock isolation
- Email & Slack escalation support
Enterprise / Scale
High-volume event processing
- 10,000+ tickets / mo
- Dedicated VPC / single-tenant
- Custom PII redaction & rules
- 99.9% uptime SLA & 24/7 phone
By subscribing you agree to our Terms of Service, Privacy Policy and Refund & Cancellation Policy.
FAQ
Billing questions
Are taxes included in the listed prices?
No. Listed prices exclude applicable taxes. For Indian customers, GST is charged as applicable. For international customers, local VAT or sales tax may be collected by our Merchant of Record.
Can I cancel at any time?
Yes. Cancel from your billing dashboard or by emailing contact@triagewire.in at least 48 hours before your renewal date. Your plan stays active until the end of the current paid cycle, and you are not charged again.
What is your refund policy?
First-time subscribers who hit a verified technical defect we cannot resolve within 5 business days can request a full refund within 7 calendar days of the initial payment. Duplicate charges are refunded in full. See the Refund & Cancellation Policy for details.
Which payment methods do you accept?
Credit and debit cards, UPI and bank transfer, processed securely by our payment partners. Card details are never stored on our servers.
Do you charge per user?
No. Every plan includes unlimited support agents and engineers. Plans are priced by the number of tickets triaged each month.
Need a custom volume, a security review, or an invoice-based contract?
Talk to our team