This Acceptable Use Policy (“AUP”) applies to all use of TriageWire and any other products offered by TriageWire Technologies. It forms part of our Terms of Service. Violations may result in suspension or termination.
1. Prohibited Activities
You must not use the Service to:
- violate any applicable Indian or international law, including the Information Technology Act, 2000, or infringe the rights of others;
- upload, transmit or process malware, exploits, or content intended to disrupt or damage systems;
- process personal data without a lawful basis, or sensitive data (such as payment card numbers, government IDs or health records) unless expressly agreed in writing;
- send spam, phishing, deceptive or fraudulent content;
- scrape, probe, scan or load-test the platform, or bypass authentication, quotas or rate limits, without written permission;
- access another customer’s data or attempt to breach tenant isolation;
- attempt to extract, reverse engineer or manipulate our prompts, models or routing logic, or conduct prompt-injection attacks against the platform;
- use the Service for weapons, unlawful surveillance, child exploitation, harassment or hate content.
2. Fair Use & Resource Limits
You must stay within the limits of your plan. Excessive usage that degrades service for others may be throttled or require an upgrade.
3. Security Testing & Vulnerability Reports
We welcome responsible disclosure. Report suspected vulnerabilities to contact@triagewire.in and allow reasonable time to fix before public disclosure. Do not access data that is not yours or degrade the service while testing.
4. Enforcement
We may investigate violations and, where appropriate, remove content, suspend or terminate access, and report unlawful activity to authorities. Where practical we will notify you first, but we may act immediately to protect the platform or other users.
5. Reporting Abuse
Report violations to contact@triagewire.in.